Doro Congress 100 User's Guide download pdf (Page 5)

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Technical information

Four selector switches are located in a compartment on the underside of the telephone.

These switches control technical parameters for connection to PBX equipment.

You remove the lid by pressing a small screwdriver (max. Ø 2,5mm) or similar in the hole to

the right of the lid.

IMPORTANT NOTE: These switches should only be adjusted by qualiﬁ ed personnel.

Recall time

Selection of 100/270/600ms timed loop break for recall functionality.

Tone/Pulse (T P)

Selection of either dialling method depending on PBX.

Recall (UK only)

Selection of either earth or timed loop break recall method.

Message waiting

Selection of three types of message waiting signal, UK: NEON/LED+/LED-,

AU/NZ 80-100V/12VLR/48VLR.

REN (RN for New Zealand)

The REN (Ringer Equivalence Number) or (RN) is of signiﬁ cance only if you wish to connect

more than 1 telephone to your telephone line. A standard telephone line has a maximum REN

capacity of 3 (RN of 5). It is possible to connect 3 devices with a REN of 1 (RN of 1) with no

degradation to the product’s performance. Exceeding this limit may cause the volume of the ringer

in any phone to decrease or not ring at all.

Message Waiting Indicator

Some company switchboards incorporate a Message Waiting function. The telephone indicates if

a message is waiting by ﬂ ashing the ring signal indicator when in idle mode. This function varies

depending on the type of switchboard. For further information, contact your system supervisor.

Troubleshooting

Check that the telephone cord is undamaged and properly plugged in. Disconnect any

additional equipment that may be connected. If the problem is resolved the fault is with

the other equipment.

Test the equipment on a known working line, if the product works then the fault is

with the line.

If you are still experiencing difﬁ culties, contact the place of purchase.

Guarantee

This product is guaranteed for a period of 12 months from the date of purchase. Proof of purchase

is required for any service or support required during the guarantee period.

This guarantee shall not apply to a fault caused by an accident or a similar incident or damage,

liquid ingress, negligence, abnormal usage or any other circumstances on the purchaser’s part.

Furthermore, this guarantee shall not apply to a fault caused by a thunderstorm or any other

voltage ﬂ uctuations.

This guarantee does not in any way affect your statutory rights. (As a matter of precaution, we

recommend disconnecting the telephone during a thunderstorm.)

Technical Support

If you cannot resolve the fault using the faultﬁ nder section, technical support is

available on the Premium Rate Number: 0906 302 0114.

Calls cost 50 pence per minute (prices correct at the time of going to

press), and is operational between 9AM - 5PM Monday-Friday excluding Bank

Holidays. Alternatively,

You can contact us in writing: Consumer Support Group, Doro UK Ltd.,

22 Walkers Road, North Moons Moat, Redditch, Worcestershire, B98 9HE,

(regarding any Spares or Technical query), or

Telephoning Spares: 01527 584377

E-mail on: tech@doro-uk.com

Web site: www.doro-uk.com

Australia and New Zealand

AUSTRALIA NEW ZEALAND

DORO Australia Pty Ltd Atlas Gentech (NZ) Limited

PO Box 6760 Private Bag 14927,

Baulkham Hills BC NSW 2153 Panmure

Australia Auckland

Helpline Consumer Support

Ph: (02) 8853 8444 Ph: 0900 50-025 (Toll Call)

Fax: (02) 8853-8489 Fax: (09) 574-2722

Email: helpline@doro.com.au Email: support@atlasgentech.co.nz

Accessories

Headsets are available for this product, please contact Sales Department

Ph: (02) 8853-8488

Fax: (02) 8853-8489

Email: sales@doro.com.au

Notes for operation in New Zealand

The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has

accepted that the item complies with the minimum conditions for connection to its network. It

indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.

Above all, it provides no assurance that any item will work correctly in all respects with another

item of Telepermitted equipment of a different make or model, nor does it imply that any product is

compatible with all of Telecom’s network services.

This equipment shall not be set to make automatic calls to the Telecom “111” Emergency Service.

This equipment may not provide for the effective hand-over of a call to another device connected

to the same line.

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Doro Congress 100 User's Guide Page 5

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